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Plymouth Rock Increases
Comparative
Rating Capability in CT;
Partners with Fiserv to Deliver New Solution Set to Aid Agents
BOSTON, MA, AGOURA HILLS, CA,
— Independent agents representing Plymouth Rock Assurance in Connecticut can now
use a new online rating tool to provide auto insurance quotes for their
customers in real-time. FSC Insurance Solutions, a business unit of Fiserv,
Inc. (NASDAQ: FISV), has recently integrated their web-based rating and
submission system, FSC Rater RT, into Plymouth Rock’s online portal for
easy agent use.
FSC Rater RT provides single-entry access to multiple carriers using a
combination of traditional manufactured rates and carrier direct real-time
rates. The system also boasts integration to carrier and third party software
and a complete library of ACORD and carrier supplemental forms. FSC Rater’s
accurate, real-time rating capability lets agents upload quotes to Plymouth
Rock’s web portal to issue policies quickly and easily, all via a single-step
process designed to save time, reduce agency costs, and improve efficiency.
“Local, independent agents are vital to our success. So we’re always looking
for new ways to help them,” said Plymouth Rock COO Thomas Cranley. “This new
rating tool helps our agents save customers both time and money. In doing so,
it also helps our agents to deliver the level of True ServiceSM that
Plymouth Rock customers expect, every day.”
Implementation of the new rating tool is a critical part of Plymouth Rock’s
aggressive multi-million dollar, multi-year investment in agent-friendly
technology. Recently Plymouth Rock introduced Policy STAR®, a sophisticated
Web-based policy-processing platform provided by another Fiserv business unit,
Fiserv Insurance Solutions. The new policy processing system, coupled with the
integration to FSC Rater RT, marks the industry’s first front-end to back-end
insurance solution delivered by the Fiserv family of companies.
“Providing our customers with the best possible service is our number one goal,”
said Mark Sweeney, Plymouth Rock’s Vice President of Marketing. “Using FSC
Rater RT, local agents can offer policyholders the best prices, and do so
immediately. With this level of customer service, everyone wins,” he added.
About FSC Insurance Solutions
FSC Insurance Solutions, headquartered in Agoura Hills,
Calif.,
is a full-service provider of personal lines rating solutions for the insurance
industry. As a leader in rating and insurance technology solutions, FSC provides
systems to more than 6,500 customers nationwide including independent agents,
brokers, insurance companies and managing general agencies. FSC can be found on
the Internet at www.fiservfsc.com.
About Fiserv Inc.
Fiserv Inc. (Nasdaq: FISV), a Fortune 500 company, provides information
management systems and services to the financial services and health benefits
industries. Leading services include transaction processing, outsourcing,
business process outsourcing (BPO), software and systems solutions. The company
serves more than 17,000 clients worldwide and is the leading provider of core
processing solutions for
U.S. banks, thrifts, and credit unions. Fiserv was ranked the largest provider
of information technology services to the financial services industry worldwide
in the 2004, 2005, and 2006 FinTech 100 surveys. Fiserv Health provides health
plan management, pharmacy benefits management, and BPO services to the managed
care market and self-funded commercial and government employers and health
plans. Headquartered in
Brookfield,
Wis., Fiserv reported more than $4 billion in total revenue for 2005. For more
information, please visit www.fiserv.com.
About Plymouth
Rock Assurance
Plymouth Rock Assurance Corporation (plymouthrock.com) is the flagship of The
Plymouth Rock Group of Companies, which together write and manage more than $1
billion in auto and homeowner's insurance across the Northeast. Through its
industry-leading service innovations and its True Service Pledge, a
first-of-its-kind written commitment to service excellence, Plymouth Rock
provides both customers and agents with the benefits of friendly, local service,
combined with the financial strength and sophistication of an industry leader.
Based in
Boston, Massachusetts, Plymouth Rock maintains an "A-/Excellent" rating from
A.M. Best Co.
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